Legal Disclosures & Governance
Last Revised: September 2026 // Regulatory Governance Framework
1. Corporate Registry Identification
Entity: ThreatHunterGrid Ltd
Registered Activity: Cybersecurity Advisory, Threat Detection, Data Governance & Security Infrastructure
Registered Address: 5 Oakroyd Fold, Leeds, LS27 7YH, United Kingdom
Electronic Correspondence: [email protected]
Secure Hotline: +48 601 847 219
2. Privacy Policy & Data Processing
2.1 Data Controller
ThreatHunterGrid Ltd, registered at 5 Oakroyd Fold, Leeds, LS27 7YH, United Kingdom, acts as the Data Controller for all personal data processed through our digital platforms, threat assessment consoles, and client communication channels.
2.2 Categories of Personal Data
We collect and process the following categories of personal data: full names, business email addresses, phone numbers, organizational affiliations, job titles, IP addresses, browser metadata, and security assessment details voluntarily submitted through our contact and project intake forms.
2.3 Legal Basis for Processing
All personal data processing is conducted under Article 6(1)(b) of the General Data Protection Regulation (EU) 2016/679, necessary for the performance of pre-contractual measures and the execution of contractual obligations. Where applicable, processing may also be conducted under Article 6(1)(f) based on legitimate interest in maintaining secure service delivery and fraud prevention.
2.4 Data Retention
Personal data is retained for the duration of the active client relationship and for a maximum period of 7 years following the conclusion of the final engagement, in compliance with UK statutory retention requirements. Upon expiration of the retention period, all personal data is permanently and irreversibly deleted from all storage systems.
2.5 Data Security
ThreatHunterGrid implements industry-standard technical and organizational security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, multi-factor authentication, and regular penetration testing of all data processing infrastructure. All data is hosted within ISO 27001-certified data centers located in the United Kingdom and European Union.
2.6 Data Subject Rights
In accordance with Articles 15 through 22 of the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise any of these rights, please submit a written request to [email protected]. We will respond to all data subject requests within 30 calendar days.
2.7 International Data Transfers
ThreatHunterGrid does not transfer personal data outside the United Kingdom or European Economic Area unless adequate safeguards are in place, including Standard Contractual Clauses (SCCs) or adequacy decisions as recognized by the UK Information Commissioner's Office.
2.8 Cookie Policy
3. Terms of Service
3.1 Scope of Services
ThreatHunterGrid provides cybersecurity advisory services, threat detection solutions, data governance frameworks, penetration testing, incident response retainers, security awareness training, and compliance readiness programs. All services are delivered in accordance with the specific Statement of Work (SOW) executed between ThreatHunterGrid and the Client.
3.2 Engagement Terms
All engagements are initiated upon execution of a mutually agreed Statement of Work (SOW) detailing project scope, deliverables, timelines, and investment terms. ThreatHunterGrid reserves the right to decline engagements that fall outside its core competency areas or that present unacceptable risk profiles.
3.3 Intellectual Property
Upon complete settlement of all commercial invoices, ThreatHunterGrid assigns all worldwide intellectual property rights in project-specific deliverables, custom security configurations, and bespoke governance frameworks directly to the Client. ThreatHunterGrid retains ownership of all proprietary methodologies, tools, and frameworks used in service delivery.
3.4 Confidentiality
Both parties agree to maintain strict confidentiality of all proprietary information, security vulnerabilities, threat intelligence data, and business-sensitive information disclosed during the engagement. This confidentiality obligation survives termination of the engagement for a period of 5 years.
3.5 Limitation of Liability
ThreatHunterGrid's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. ThreatHunterGrid shall not be liable for indirect, incidental, consequential, or punitive damages. Nothing in these terms excludes liability for death, personal injury, or fraud.
3.6 Termination
Either party may terminate an engagement with 30 days' written notice. ThreatHunterGrid may terminate immediately in the event of material breach, non-payment, or if continued engagement presents unacceptable security or legal risk. Upon termination, all outstanding fees become immediately due and payable.
4. Cookie Policy
4.1 Essential Cookies
ThreatHunterGrid deploys strictly necessary cookies essential for secure platform operation, including session authentication tokens, CSRF protection tokens, and encrypted telemetry cookies for real-time threat monitoring. These cookies do not require explicit consent as they are fundamental to the security and functionality of our platform.
4.2 Analytics Cookies
We do not deploy third-party analytics cookies. All platform usage analytics are collected through our proprietary, privacy-respecting telemetry system that aggregates anonymized data without collecting personally identifiable information.
4.3 Cookie Management
Users may manage cookie preferences through the cookie consent banner displayed on first visit. Essential cookies cannot be disabled as they are required for secure platform operation. For any cookie-related inquiries, contact [email protected].
5. Refund & Reimbursement Policy
5.1 Project-Based Engagements
For project-based engagements, payments are structured according to the milestones defined in the Statement of Work. If ThreatHunterGrid fails to deliver a milestone within the agreed timeline due to circumstances within our control, the Client may request a pro-rata refund for the undelivered portion of the milestone.
5.2 Retainer Services
Monthly retainer services (including Incident Response Retainers) may be cancelled with 30 days' written notice. Pre-paid retainer fees for the current billing period are non-refundable. Future billing cycles will be cancelled upon receipt of termination notice.
5.3 Refund Process
All refund requests must be submitted in writing to [email protected] within 14 days of the invoice date. Approved refunds are processed within 10 business days to the original payment method. ThreatHunterGrid reserves the right to offset refunds against any outstanding liabilities.
5.4 Exceptions
Refunds are not available for completed deliverables, consumed consulting hours, or services that have been substantially performed. No refunds are issued for cancellations made after project kickoff without mutual written agreement.
6. Governing Law & Dispute Resolution
These Terms of Service and all engagements with ThreatHunterGrid are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Prior to initiating formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of not less than 30 days. If negotiation fails, the dispute shall be referred to mediation under the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.